General terms and conditions of business
General terms and conditions of business
RMP reality media production
Rudiger Mayer
Wannweilerstrasse 55
72770 Reutlingen
Phone: +49 7121 957923
Email: info@rmp-rm.de
Sales tax identification number according to § 27 a sales tax law: DE289731465
The following general terms and conditions apply exclusively to the business relationship between RMP reality media production, hereinafter referred to as RMP, and the customer in the version valid at the time of the order. RMP does not recognize any deviating terms and conditions of the customer unless RMP has expressly agreed to their validity in writing.
conclusion of contract
Your order represents an offer to us to conclude a sales contract. If you place an order with RMP, we will send you an e-mail confirming that we have received your order and listing its details (order confirmation). This order confirmation does not constitute acceptance of your offer, but is only intended to inform you that we have received your order. A sales contract is only concluded when we send the ordered product to you. The delivery is accompanied by an invoice and an order confirmation.
liability for defects
Information on liability for defects: The statutory liability for defects applies.
If there is a defect in the purchased item, the customer can request subsequent performance (remedy of the defect or replacement delivery). If the supplementary performance fails, the customer can withdraw from the contract, reduce the purchase price or claim damages if the defect is not insignificant. The assignment of these claims by the customer is excluded.
Unless otherwise stated below, further claims of the customer are excluded. RMP is therefore not liable for damage that has not occurred to the delivery item itself; in particular, RMP is not liable for lost profits or other financial losses of the customer.
The above limitation of liability does not apply if the damage was caused intentionally or through gross negligence or if there was personal injury. Furthermore, it does not apply if the customer asserts claims under Sections 1 and 4 of the Product Liability Act.
If RMP negligently violates an essential contractual obligation, the obligation to compensate for property damage is limited to the damage that typically occurs.
If the supplementary performance takes the form of a replacement delivery, the customer is obligated to return the first delivered goods to RMP within 30 days. If the goods are not received by RMP within this period, RMP is entitled to demand a replacement for the goods delivered first and to debit this from the means of payment specified for payment.
The period of limitation amounts twelve months, calculated from delivery.
title information
As some provisional covers and not yet final bibliographical data are used in advance notices, incorrect representations may occur in individual cases. The changes will be announced as soon as possible. In cases of changes, customers can return the goods without justification.
retention of title
The delivered goods remain the property of RMP until full payment.
prices and shipping costs
Our prices are final prices in euros. They include VAT. In principle, the customer bears the costs for postage and packaging. For deliveries abroad, the actual shipping costs incurred will be charged. All prices are non-binding until confirmed. Books are subject to the statutory price fixing applicable in Germany. If the price information is incorrect, RMP is obliged to demand the correct, fixed purchase price. However, the customer has the right to return the goods.
Terms of payment and delivery
Deliveries to publishers are calculated in euros. The purchase price is due and payable immediately without deduction. Payments are to be made exclusively to RMP to one of the accounts specified on the invoice. In the event of default, all of RMP's claims are due immediately. RMP can charge interest on arrears at a rate of 5% pa above the discount rate of the Deutsche Bundesbank, plus VAT in each case. The interest on arrears shall be set higher or lower if RMP proves a charge with a higher interest rate or the customer proves a lower charge. You can pay by credit card (Visa, American Express, Euro Card), bank transfer or cash on delivery. The delivery time is approx. 5 working days from receipt of your order. We reserve ownership of the delivered goods until full payment has been made. Information about the delivery period is non-binding, unless the delivery date has been promised as an exception.
If RMP is unable to deliver the ordered goods because titles e.g. B. are out of stock at short notice, will not appear or have been removed from the program for legal reasons, RMP is entitled to withdraw from the customer. In this case, the customer will be informed as soon as possible that the ordered product is not available.
Purchase on invoice
Payment on account is only permitted for customers over the age of 18. The delivery address, home address and billing address must be identical and within Germany.
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the first goods.
In order to exercise your right of withdrawal, you must inform us (RMP reality media production
Rüdiger Mayer, Wannweilerstrasse 55, 72770 Reutlingen, Tel.: +49 7121 957923
E-mail: info@rmp-rm.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within thirty days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
It is not necessary to return the goods received. Should you nevertheless send the goods back to us, you will bear the direct costs of the return shipment.
returns
Please note that only returns can be accepted that
1.) are in perfect original condition
2.) were sent back prepaid
3.) were returned for delivery
data protection
As part of the ordering process, we receive your personal data from you, e.g. B. Name, billing, shipping and home addresses that we process in order to fulfill your order. Your data will only be passed on in compliance with data protection regulations. A transfer to third parties does not take place unless permitted by ordering the newsletter.
transport risk
All shipments are at the expense and risk of the customer. RMP will not replace shipments that are lost or damaged in transit. Complaints are to be made by the customer or the recipient of the goods to the respective transport company within the given deadlines.
claim
The content of the shipment is deemed to match the invoice if the customer or recipient of the goods does not report the deviation within two weeks of receipt of the shipment. In the event of complaints, shipment and invoice reference data must be given.
Disclaimer
The liability of the publisher and of our delivery is limited to intent, in the case of gross negligence to direct damage excluding loss of sales or consequential damage.
Fulfillment and jurisdiction
Place of performance for all mutual contractual obligations is Reutlingen. Reutlingen District Court is responsible for local and factual matters for registered traders.
Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
RMP reality media production
Rudiger Mayer
Wannweilerstrasse 55
72770 Reutlingen
Phone: +49 7121 957923
Email: info@rmp-rm.de
Sales tax identification number according to § 27 a sales tax law: DE289731465
The following general terms and conditions apply exclusively to the business relationship between RMP reality media production, hereinafter referred to as RMP, and the customer in the version valid at the time of the order. RMP does not recognize any deviating terms and conditions of the customer unless RMP has expressly agreed to their validity in writing.
conclusion of contract
Your order represents an offer to us to conclude a sales contract. If you place an order with RMP, we will send you an e-mail confirming that we have received your order and listing its details (order confirmation). This order confirmation does not constitute acceptance of your offer, but is only intended to inform you that we have received your order. A sales contract is only concluded when we send the ordered product to you. The delivery is accompanied by an invoice and an order confirmation.
liability for defects
Information on liability for defects: The statutory liability for defects applies.
If there is a defect in the purchased item, the customer can request subsequent performance (remedy of the defect or replacement delivery). If the supplementary performance fails, the customer can withdraw from the contract, reduce the purchase price or claim damages if the defect is not insignificant. The assignment of these claims by the customer is excluded.
Unless otherwise stated below, further claims of the customer are excluded. RMP is therefore not liable for damage that has not occurred to the delivery item itself; in particular, RMP is not liable for lost profits or other financial losses of the customer.
The above limitation of liability does not apply if the damage was caused intentionally or through gross negligence or if there was personal injury. Furthermore, it does not apply if the customer asserts claims under Sections 1 and 4 of the Product Liability Act.
If RMP negligently violates an essential contractual obligation, the obligation to compensate for property damage is limited to the damage that typically occurs.
If the supplementary performance takes the form of a replacement delivery, the customer is obligated to return the first delivered goods to RMP within 30 days. If the goods are not received by RMP within this period, RMP is entitled to demand a replacement for the goods delivered first and to debit this from the means of payment specified for payment.
The period of limitation amounts twelve months, calculated from delivery.
title information
As some provisional covers and not yet final bibliographical data are used in advance notices, incorrect representations may occur in individual cases. The changes will be announced as soon as possible. In cases of changes, customers can return the goods without justification.
retention of title
The delivered goods remain the property of RMP until full payment.
prices and shipping costs
Our prices are final prices in euros. They include VAT. In principle, the customer bears the costs for postage and packaging. For deliveries abroad, the actual shipping costs incurred will be charged. All prices are non-binding until confirmed. Books are subject to the statutory price fixing applicable in Germany. If the price information is incorrect, RMP is obliged to demand the correct, fixed purchase price. However, the customer has the right to return the goods.
Terms of payment and delivery
Deliveries to publishers are calculated in euros. The purchase price is due and payable immediately without deduction. Payments are to be made exclusively to RMP to one of the accounts specified on the invoice. In the event of default, all of RMP's claims are due immediately. RMP can charge interest on arrears at a rate of 5% pa above the discount rate of the Deutsche Bundesbank, plus VAT in each case. The interest on arrears shall be set higher or lower if RMP proves a charge with a higher interest rate or the customer proves a lower charge. You can pay by credit card (Visa, American Express, Euro Card), bank transfer or cash on delivery. The delivery time is approx. 5 working days from receipt of your order. We reserve ownership of the delivered goods until full payment has been made. Information about the delivery period is non-binding, unless the delivery date has been promised as an exception.
If RMP is unable to deliver the ordered goods because titles e.g. B. are out of stock at short notice, will not appear or have been removed from the program for legal reasons, RMP is entitled to withdraw from the customer. In this case, the customer will be informed as soon as possible that the ordered product is not available.
Purchase on invoice
Payment on account is only permitted for customers over the age of 18. The delivery address, home address and billing address must be identical and within Germany.
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the first goods.
In order to exercise your right of withdrawal, you must inform us (RMP reality media production
Rüdiger Mayer, Wannweilerstrasse 55, 72770 Reutlingen, Tel.: +49 7121 957923
E-mail: info@rmp-rm.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within thirty days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
It is not necessary to return the goods received. Should you nevertheless send the goods back to us, you will bear the direct costs of the return shipment.
returns
Please note that only returns can be accepted that
1.) are in perfect original condition
2.) were sent back prepaid
3.) were returned for delivery
data protection
As part of the ordering process, we receive your personal data from you, e.g. B. Name, billing, shipping and home addresses that we process in order to fulfill your order. Your data will only be passed on in compliance with data protection regulations. A transfer to third parties does not take place unless permitted by ordering the newsletter.
transport risk
All shipments are at the expense and risk of the customer. RMP will not replace shipments that are lost or damaged in transit. Complaints are to be made by the customer or the recipient of the goods to the respective transport company within the given deadlines.
claim
The content of the shipment is deemed to match the invoice if the customer or recipient of the goods does not report the deviation within two weeks of receipt of the shipment. In the event of complaints, shipment and invoice reference data must be given.
Disclaimer
The liability of the publisher and of our delivery is limited to intent, in the case of gross negligence to direct damage excluding loss of sales or consequential damage.
Fulfillment and jurisdiction
Place of performance for all mutual contractual obligations is Reutlingen. Reutlingen District Court is responsible for local and factual matters for registered traders.
Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.